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    • FAQ | Urban Tropicana

      FAQ Frequently asked questions What are the shipping options? Plants will be shipped via Royal Mail Tracked at a flat rate of £4.95. Deliveries take 2-3 days after payment has been processed. Once your item has been dispacthed you will receive an email from us with you parcel tracking number. Free nationwide delivery is available on all orders over £50. (Delivery fee automatically removed at the checkout). Free local delivery is available on orders over £20 anywhere in the London Borough of Ealing plus these additional postcodes W4, TW8, UB5, UB6. For free local delivery to the above postcodes enter code 'EalingTropicana' at the checkout'. Orders for local delivery under £20 will incur a delivery fee of £4.95. Items marked 'Local Delivery Only' are availble for any London Borough of Ealing postcode plus W4, TW8, UB5, UB6. What do I do if I'm not happy with my plant? We take great care in the packaging of our products, but if you do receive a plant this isn't to the standard you were expecting please contact us within 48 hours of delivery. Please also include a photo of the plant so we can see any potential issue. We'll try our best to sort out any issues as best as we can. How do I contact your company if my question isn’t answered here? The most easiest and effecient way to contact is is through email (contact@urbantropicana.co.uk), where we aim to reply back within 48 hours.

    • Tropical House Plants | Urban Tropicana

      Roses are expensive Violets are too Send a plant from Urban Tropicana this Valentine's Day It'll last longer too! 10% off your first order. enter code: 'jungle10' at the checkout. Quick View Pilea Peperomioides Price £14.00 Add to Basket RARE Quick View Aglaonema ‘Pink Star’ Price £32.00 Add to Basket New Quick View Aglaonema ‘Spotted Star’ Price £20.00 Add to Basket Quick View Pineapple Plant (Ananas) Price £20.00 Add to Basket New Quick View Begonia 'Rex Purple Blush' Price £10.00 Add to Basket New Quick View Dieffenbachia - ‘Tropic Snow’ XL Local Delivery Only Price £40.00 Add to Basket Valentine’s Special Quick View Sweetheart Plant (Hoya Kerrii) Price £8.00 Add to Basket Valetine’s Special Quick View String of Hearts in Glazed Ceramic Pearl Pot Price £14.00 Add to Basket Quick View Maranta leuconeura 'Tricolor' Price £12.00 Add to Basket Quick View Asparagus Fern Price £8.00 Add to Basket Quick View Philodendron Imperial Green - XL (Local Delivery Only) Price £45.00 Out of Stock Quick View Epipremnum aureum 'NJOY' Price £8.00 Add to Basket Quick View Dracena'Lemon Lime' - Local Delivery Only Price £40.00 Add to Basket Quick View Baby ‘Burrow’s Tail’ Price £5.00 Add to Basket From £10 Quick View Concrete Sphere Pot - Various Sizes Price £10.00 Add to Basket Quick View Baby Parlour Palm with pot (Chamaedorea Elegans) Price £12.00 Add to Basket Quick View Anthurium ‘Adios Spring’ Price £15.00 Add to Basket Quick View Orchid Cactus (Epiphyllum Guatemalensis) Price £13.00 Add to Basket Load More Valentine’s Special Quick View Sweetheart Plant (Hoya Kerrii) Price £8.00 Add to Cart Valetine’s Special Quick View String of Hearts in Glazed Ceramic Pearl Pot Price £14.00 Add to Cart RARE Quick View Aglaonema ‘Pink Star’ Price £32.00 Add to Cart Whether you are new to the world of houseplants or a seasoned expert, we’ve got you covered. We have the perfect plants for your space and your budget, all delivered straight to your door. contact. contact @urbantropicana.co.uk ​ Join our mailing list Subscribe Now for new customers - enter code: 'Tropical10' at the checkout 10% off ​

    • Store Policy | Urban Tropicana

      STORE POLICY Customer Care I’m a customer care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence. ​ I'm the second paragraph in your customer care section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you Privacy & Safety I’m a privacy & safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully. ​ Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site! Wholesale Inquiries I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level! ​ I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you. Payment Methods Credit / Debit Cards PAYPAL Offline Payments

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